Tips for Managing Emotions

Описание

Do emotions change during the negotiation process? Maybe with different words and emphasis, similar dialogues can be heard between a salesperson and customer, between workplace colleagues, or between a parent and a teenager. Emotion swamps logic. It’s an integral part of the human experience and therefore plays a critical part in the negotiation process. At times we all experience strong feelings and during stressful situations these can erupt. Read more here: negotiate.org/negotiation-and-emotion/