NetSupport ServiceDesk - Browser based Helpdesk software

Описание

NetSupport ServiceDesk - Web Based Helpdesk With over 25 years’ experience and a global install base in excess of 13,000,000 systems, NetSupport’s complementary software solutions have a proven reputation in the Service Management industry. Available to purchase as either a standalone solution or alongside NetSupport DNA IT Asset Management suite, NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organise, manage and answer the toughest support challenges. Browser-based and providing full compliance with the essential ITIL processes – Incident, Problem, Change and Service Level Management - NetSupport ServiceDesk ensures your support team can effectively manage customer expectations and minimise the amount of system downtime. With a fully customisable and intuitive interface that supports both desktop and mobile platforms, robust workflow processes, a wealth of management reports and a customer-friendly self-service portal, NetSupport ServiceDesk is guaranteed to take the strain out of service delivery! Try NetSupport ServiceDesk in your own environment with our free 30-day trial download